Pillars

The Office of the Minister of State for Administrative Reform (OMSAR) is the front door of government, aligned with:

Vision

A modern, innovative, and transparent public administration delivering quality and people-centered services.

Mission

Reinventing how government works, through a modern operating model that strengthens capacities, simplifies rules and procedures, digitizes services and improves their quality, embeds good governance and the principles of transparency and accountability, and leverages behavioural insights, to build smart, agile, trusted, and efficient public administration

Institutional excellence and innovation

Reinvent the public sector by developing agile and institutionally robust government organizations that respond effectively to changing priorities and challenges. This includes empowering public servants, operational streamlining, whole-of-government integration and citizen-centric service design.

Digital transformation and e-services

Enable a digital and data-driven government by supporting e-services for citizens, businesses, and institutions; advancing integrated digital platforms for data exchange, authentication, payments, and registries; while enhancing service quality, strengthening digital maturity and readiness across government entities, and fostering an inspiring, innovation-driven work environment.

Transparency, integrity and accountability

Advance transparent and accountable governance by promoting open government, effective oversight, and ethical behavior to safeguard the integrity of the public sector and uphold citizens’ trust. This involves enabling public participation, ensuring access to information, facilitating feedback and oversight, strengthening accountability mechanisms and institutional integrity, and supporting the effective implementation of anti-corruption reforms.